Saturday, December 29, 2012

How much info is too much for the customer? - Autopia Forums ...

First thing you need to do is look at what everyone is charging in your area. Because you being a noobie doesn't need to be charging high dollar prices if no one has even ever heard of you before.

Second, you need to figure out how far you want to go on each detail. Do you want to be a showroom detailer and spend 50+ hours on a car, maybe you want to be a quick mobile detailer and give a quick cleaning for a reasonable rate, whatever you chose to be you need to make that clear on your website, because you will have different customers expecting different things out of a detail and quite frankly, you really can't please everyone. Some people who own these rich fancy cars might be expecting a showroom detail while lets say someone with a little hyndai sonata might only want a quick cleaning. Whatever you choose to be Premium Detailer or Car Washer you need to make it clear and you need to cater to only the people you want to do business with. And don't be afraid of loosing clientel because if you set your standards straight then that's all people are going to expect out of you.

And sometimes you are going to have to explain to them what they are getting because maybe someone wants a premium job, but they don't know what all is involed in it.

This is my website Buff-N-Glo Premium Mobile Detailing maybe it will give you some ideas. And make sure you make your packages customizable so people can choose what they want in a detail. Not nessacerily saying I'm a pro website builder but hopefully it will help. Good luck

Source: http://www.autopiaforums.com/forums/getting-most-out-autopia-forums/41147-how-much-info-too-much-customer.html

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